Refund & Cancellation Policy

Effective Date: 04/01/2026

The Alabama Public Health Association (“AlPHA,” “we,” “our,” or “us”) is committed to transparency regarding payments, cancellations, and refunds.

1. Membership Dues:

All membership dues are non-refundable once payment has been processed. Membership benefits are considered active immediately upon payment.

2. Event Registrations:

Cancellation by Attendee:

Cancellations must be submitted in writing (email is acceptable). Refunds will be issued if cancellation is received at least 7 days prior to the event date.

Late Cancellations:

Cancellations received fewer than 7 days before the event are not eligible for a refund.

No-Shows:

Failure to attend an event without prior cancellation will result in no refund.

Substitutions:

Registrations may be transferred to another individual within the same organization if requested prior to the event.

3. Event Cancellation by AlPHA:

If AlPHA cancels or reschedules an event, registrants will be offered a full refund or the option to transfer registration to a future event

4. Payment Errors:

If you believe a payment was made in error, you must notify us within 5 business days of the transaction. Verified errors will be corrected promptly.

5. Refund Processing:

Approved refunds will be issued to the original payment method within 7–10 business days, depending on the payment processor.

6. Contact Information:

To request a cancellation or refund, contact:

Alabama Public Health Association

Email: director@alabamapha.org

Phone: (334) 422-2802